Privacy Policy
Last updated: October 23, 2025
Real Can Financial (“we,” “our,” or “us”) operates lendersmatch.ca. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We collect personal information that you provide directly, such as your name, contact details, property information, and financial documents when you submit an inquiry, apply for a mortgage, or sign up for updates.
We may also collect limited technical information automatically, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use your information to:
- Process mortgage inquiries and applications
- Communicate with you regarding your request or ongoing service
- Verify identity and meet legal or regulatory requirements
- Improve our website, marketing, and client experience
- Send updates or offers (with your consent)
3. Sharing of Information
We share personal information only when necessary to deliver our services. This may include:
- Lenders, insurers, or other mortgage partners involved in your application
- Technology and service providers supporting our business operations (for example, client management systems, marketing tools, or analytics platforms)
- Regulators or authorities as required by law
We do not sell or rent your information to any third parties.
4. Data Retention
We retain client information for seven (7) years after the mortgage maturity date or the last communication with you, whichever is later, unless a longer period is required by law.
5. Marketing Consent
By providing your contact information, you agree to receive communications from Real Can Financial about mortgage updates, rate changes, or related services. You may withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly. This consent covers both email and SMS communications.
6. Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, use, or disclosure. Access to client data is limited to authorized personnel and trusted partners who require it to perform their work.
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your experience and analyze site traffic. Cookies help us remember preferences, understand user behavior, and deliver relevant advertising through third parties like Google Analytics and Meta Pixel.
By continuing to use our website, you consent to the use of cookies as described in our Cookie Policy. You can manage or disable cookies through your browser settings or via the cookie consent banner shown on your first visit.
8. Third-Party Links
Our website may contain links or tools provided by third parties. Real Can Financial is not responsible for the content, accuracy, or privacy practices of those external websites. Use of such links is at your own discretion.
9. Data Breach Procedure
If a data breach occurs, we will notify affected individuals and relevant authorities in accordance with applicable privacy laws, providing clear information on the nature of the breach and recommended next steps.
10. Policy Updates
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review it occasionally to stay informed of any changes.
11. Contact
For any privacy-related questions, requests, or complaints, please contact our Privacy Officer at:
Email: info@lendersmatch.ca
Website: www.lendersmatch.ca
Company: Real Can Financial